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Request call back

There are three steps in Request call back

  1. 1 You are currently in Enquiry details
  2. 2 Confirmation is pending
All fields marked with * must be completed before submitting this form

Account Details

If you have an urgent enquiry - for example, you have no water or poor pressure - please check if we have an issue in your area. You can also webchat with us for free or call our team on 0345 672 3723 so we can sort out your problem as quickly as possible.

If you have a general or non-urgent query, save yourself the time and cost of a call by filling in the form below. We’ll be happy to call you back.
Please note:We will always call you back during the hours of 9am - 8pm.

Don't forget, you can also manage your account online at a time that suits you.

How can we help you?

Please let us know what your query is about*
Please enter your United Utilities account number Only numeric value can be entered in the account number field Help
Your account number is a ten digit number beginning with '4' that appears in the top right hand corner of your bill as shown in the image. Please enter it without any spaces between any of the digits.
This is the 10 digit number that appears on your water bill
Select type of property
This will be the telephone number we will use to call you back

Request call back

There are three steps in Request call back

  1. 1 Enquiry details is done
  2. 2 You are currently in Confirmation

Confirmation

Thank you for contacting us.

Your request has been submitted

What happens next?

Your details have been sent to us and we will respond you within one working day.

If you need to contact us urgently (for example, you have no water) please don’t wait, check if we have an issue in your area or call us on 0345 672 3723  so we can sort out your problem as quickly as possible.

Error

Sorry, there seems to be a problem

Due to a technical problem, we can't complete your request at the moment. Please try again later

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